IT Leaders

World Leading IT management courses

Module 3 develops the leadership profiles from day 2 and shows you how that translates into creating World class IT teams. Learn about ensuring team effectiveness, helping to identify strengths and weaknesses and providing recommendations for how to improve performance.

The second half of the module looks at the difference between reality and perception for IT teams and focuses on our World class IT team model, an analysis based on research over the last three years. The model identifies ten high level criteria for successful IT teams, including the individual performance, IT process effectiveness and alignment to the business.

To find out more about the location and dates for courses near you, click on the link for your region.

UK & Europe
US, Canada & South America

UAE, Middle East & Africa
Singapore, Malaysia and Asia

The module on World class IT teams covers the following topics:

Team leadership profiles

The first half of the module on technology teams uses the profiles from module 2 and applies it to teams.

  • Team leadership styles
  • How to assess your teams profile
  • Identifying team strengths and weaknesses

Team leadership

Our “world class IT” model has been 5 years in the making, and identifies three stages in the development of top performing IT teams:

  • The 3 tiers of high performing IT teams
  • Troubleshooting team performance problems
  • Team essentials
  • Creating the right team spirit
  • Organizing IT teams for optimum results
  • Selecting and motivating top IT talent
  • Developing staff in real time
  • Maximizing performance

To find out more about the location and dates for courses near you, click on the link for your region.

UK & Europe
US, Canada & South America

UAE, Middle East & Africa
Singapore, Malaysia and Asia

Some thoughts on technology teams

Our work has identified that there is often a difference between how IT teams think they are performing and how the business thinks they are performing. At a recent conference, two thirds of the managers put their hands up to say they thought their teams were above average. This cannot be of course – only 50% can be above average. The result of our work is a ten stage model, identifying what makes a world class IT team. It looks at the internal performance criteria, process effectiveness, governance, leadership, innovation and alignment to the business amongst others.

The objective is to help delegates think about how they currently run their teams and offer some new ideas. As an IT manager, you probably already recognize that leading a technology team requires particular skills and expertise. Technology teams have their own characteristics. For example, most IT team members are highly trained and often have a technical degree. But strongly developed, highly logical minds can also create their own problems! IT employees often believe that technical knowledge is of the utmost importance and a very good measure of ability. And they are often surprised to see how highly companies value employees who have less technical ability than them! This module gives some guidelines on helping all team members to focus on their contribution to overall business success.

 

  • Request a complementary download of the chapter on "World class IT teams" from the course book "Excellent IT Leadership" by David McKean, published 2014.

  • Feel free to ask us if you have an IT management question (training or non-training related). We have a large trusted private network of over over 800 IT managers we can call on to help.