ILM LEVEL 3 AND 5  MANAGEMENT AND LEADERSHIP CERTIFIED PROGRAMMES  – E-Do Business Solutions approved and funded through the Government Apprenticeship Levy. A recognised City & Guilds qualification and supported by Softools web application platform.

Bespoke Certified Programmes designed to develop employee capabilities, at the same time address your critical business challenges. Structured leadership and management programmes which are focused on both the learner and the business, to deliver an ROI that matters for the business and a recognised City & Guilds qualification for the learner. The courses are delivered by experienced IT leadership professionals in a way to encourage confident self-learning in bite sized chunks.

The ILM Level 3 Diploma in Management (Combined Qualification) is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities. This combined knowledge and competency based qualification will build and develop new skills to enhance your management career, whilst meeting agreed business challenges. The qualification also forms part of the ILM Level 3 Management Apprenticeship. (12 – 14 Months)  New to the course is a specially designed module to help you develop the skills necessary to manage and lead your team from a distance.

Topics Covered

  • Ability to perform management tasks –manage projects, lead meetings.

  • Team leadership – for example, how to motivate people to improve performance.

  • Change and innovation  – plan and manage change, create a culture of innovation.

  • Communication – understand full range of communications skills.

  • Managing people and relationships – negotiation, networking, building relationships.

  • Leadership – understand leadership, use action learning to develop your leadership capabilities.


The ILM Level 5 NVQ Diploma in Management and Leadership is aimed developing the career of middle managers with responsibility for substantial programmes and resources. It develops skills in strategic planning, strategic change and business process design alongside core leadership and management abilities such as inspiring colleagues and delivering results. This qualification forms part of the ILM Level 5 Management Apprenticeship. (18 – 20 months)

Topics Covered

  • Working with people – a range of units including how to deal effectively with stress and conflict, manage remote workers, build excellent customer relations.

  • Managing yourself and personal skills – including units that focus on assessing your own leadership performance and developing critical thinking.

  • Providing direction – such as leading teams to achieve organisational goals and objectives, and making strong and informed management decisions.

  • Facilitating innovation and change – for example, build a culture of continued improvement, and lead people through change.

  • Achieving results – such as managing for efficiency and effectiveness, and managing projects that get results.

  • Using resources – including managing facilities and managing information.

Email for a course brochure, start dates and more information on course structure, we are more than happy to help you.

Find out more about the Government Apprenticeship Levy.

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