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IT Leaders: Courses available
IT Leadership development course
This 5-day programme provides a structured view of the key leadership issues facing senior IT professionals today. It covers all the key skills for succeeding in senior technology roles including leadership, strategy, program management, change management, operational improvement, finance and sourcing.
Price - £3,250 plus VAT per person for the full 5-day programme, excluding accommodation.
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IT Management & Commercial Excellence
Business acumen is the key differentiator in the career success of IT professionals. This programme develops key management and commercial skills as required by information technology professionals. The course covers IT to business alignment, marketing and selling internal IT services, IT operational excellence, IT sourcing and negotiation and IT financial management.
Price - £2,750 plus VAT per person for the 5-day programme, excluding accommodation.
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Corporate politics for IT managers
This programme will put organisational politics into context and demonstrate the importance of building trust using case studies and a ‘political game’. We examine what it takes to achieve long term “political” success and how teams can achieve “win-win” outcomes. This programme is run by Dr Robina Chatham, author of the best-selling book Corporate Politics for IT Managers.
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IT Strategy and Innovation
Strategy is what defines success for an organization. It describes the end destination and the route to get there. IT Leaders is an innovator in the development of IT strategy. This programme enables organizations to develop technology strategy aligned to the business goals, using our best-in-class strategy templates.
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Projects, Programmes & Change
Most organizations have a small number of highly significant programmes and a larger number of relatively small projects. This course looks at different techniques that are needed to manage both of these.
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Negotiation & Sourcing
This 1-day course provides an overview for IT managers to create better deals for the company, improving existing contracts and negotiating new ones. Attendees will acquire an understanding of leading negotiation techniques and strategy. We also examine the components of successful contracts that create a ‘win-win’ for customers and suppliers.
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IT Management course: The IT Professional
Our customers have often asked us for an IT management course to teach key management skills required by all IT professionals. This 2-day course is the result and has four main elements:
- Consulting – working with business users
- Delivering service
- Problem solving and decision making
- Presenting technology
The programme is run as a public course every quarter at our Bix offices near Henley-on-Thames.
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Selling technology - The Mind of the CIO and IT director
This 2-day programme is targeted at sale professionals selling technology to CIO’s and IT directors. It was designed following discussions with a major systems integrator on how companies make technology decisions and the role that CIO’s and IT directors play in them. At the end of the programme, participants will learn the following skills and be able to apply them in their own sales environment:
- How to develop an approach to senior IT executives based on their balance of priorities
- Communicating technology concepts to technologists and non-technologists
- Using the networks of influence in their organization to your advantage
- Becoming a trusted technology advisor to customers
- Understand thought process and influence the decisions of IT executives
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International IT Teams
IT Leaders has worked internationally for many years in Europe, Asia, North America and Africa. We have a good knowledge of the practicalities and difficulties of working across borders. This programme is designed to help teams develop a common identity and to work more effectively across country, language, cultural and time boundaries. This is a 2-day programme was originally developed for technology organizations, but is now available as a generic international team building programme.
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High performing technology teams
Successful teams often need little encouragement to develop effectiveness. IT Leaders provides facilitation and a framework for high performing teams to review their current modes of operation and look for innovative ways to improve performance. Programmes are tailored for the client and topics vary.
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IT Relationship Management
This course develops communication and relationship building skills, understanding how to work with the business to properly develop new business ideas and requirements and translate them into action. We also look specifically at how to present information technology to senior audiences.
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Improving Customer Satisfaction for IT Services
This one-day course develops the skills to provide the highest levels of customer satisfaction when delivering IT services. We look at the help desk and deskside processes, examining how customers perceive customer satisfaction and develop the specific skills to improve it.
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Successful IT Team-working
Successful IT teams have a common language, an understanding of what needs to be done. This programme develops leadership skills needed for high performance teamwork with the IT organization and communication skills to enhance the team's profile with users and customers.
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