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Day 2 - Communicating & engaging with the business

IT Course day by day
> Aligning IT to the business
> Improving IT communication
> Managing technology teams
> Technology sourcing and negotiation
> IT financial management
> Course outline

Improving IT engagement

  • Introduction to "Corporate Politics for IT Managers"
  • Building bridges with the business
  • Becoming a "kingpin" for your company
  • Techniques for identifying the real needs of customers
  • Resolving difficult situations with users and stakeholders

Better IT communications

  • Creating a compelling technology message – IT's elevator pitch
  • Communicating technology to the business
  • Presenting at a high level to senior management
  • Creating visible plans and presenting IT successes